Privacy Policy

 

Privacy Policy

 

Effective Date

At JPI Business Services LLC (“we,” “our,” “us”), we are committed to protecting your privacy and complying with all applicable data privacy laws. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with various privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

Company Information:

  • Owner: Julio Pelz
  • Headquarters: 10 Industrial Drive, Suite 4, 5, 6, Windham, NH, 03087  3918 Vero Rd, Suite A, Baltimore, MD 21227
  • Office Location: 11520 Granite Street, Ste A, Charlotte, NC 28273
  • 3918 Vero Rd, Suite A, Baltimore, MD 21227
  • Phone: +1 (201) 744-7312
  • Email: j.pelz@jpibs-llc.com

1. Legislation on Data Privacy

We comply with the following data privacy laws and regulations:

  • General Data Protection Regulation (GDPR): A regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area (EEA).
  • California Consumer Privacy Act (CCPA): A state statute intended to enhance privacy rights and consumer protection for residents of California, USA.
  • Virginia Consumer Data Protection Act (CDPA): A state law governing the collection, use, and processing of personal data for residents of Virginia, USA.

We also comply with other relevant data protection laws that may apply to our operations.

2. Privacy Audit

We have conducted a comprehensive privacy audit to identify all personal data collected from users and ensure compliance with applicable privacy laws. The types of data we collect include:

  • Personal Identification Information: Name, email address, phone number, mailing address.
  • Payment Information: Billing information, credit card details, and transaction records.
  • Usage Data: Including IP address, browser type, device information, and other technical data.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and other tracking technologies.

3. Categories of Personal Information

Under privacy laws such as the GDPR and CCPA, we collect the following categories of personal information:

  • Identifiers: Such as name, email address, phone number, and other contact information.
  • Commercial Information: Such as records of services purchased or considered, and payment details.
  • Internet or Other Electronic Network Activity: Such as browsing history, search history, and interactions with our website.
  • Geolocation Data: If you permit us to collect this data, for purposes such as location-based services.
  • Sensitive Information: We do not collect sensitive personal data such as race, religion, or health information unless required by specific laws or agreements.

4. Why We Collect Personal Data

We collect personal data for specific, legitimate purposes, which include the following:

  • Providing and Improving Services: To fulfill your service requests, process transactions, and provide customer support.
  • Communication: To send updates, respond to inquiries, and provide other relevant communications.
  • Compliance with Legal Obligations: To meet our legal and regulatory obligations.
  • Marketing: To send you information about products or services we believe may be of interest to you (you can opt-out at any time).

The legal basis for processing your data may include the following:

  • Consent: If you provide your consent (for example, through a subscription form or consent checkbox).
  • Contractual Necessity: To fulfill a contract with you (e.g., processing payments, delivering services).
  • Legitimate Interests: To pursue legitimate business interests (e.g., improving services or direct marketing).
  • Legal Obligation: To comply with laws or regulations.

5. How We Collect Personal Data

We collect personal data through various methods:

  • Direct Interactions: When you fill out forms, subscribe to our services, or contact us directly via email or phone.
  • Automated Technologies: Through cookies and other tracking technologies when you interact with our website.
  • Third Parties: We may receive data from third-party providers such as payment processors, analytics services, or business partners.

6. How We Use Personal Data

We use the personal data we collect for the following purposes:

  • To Process Transactions and Provide Services: Including billing, customer service, and support.
  • Marketing and Promotional Purposes: We may send you promotional emails, newsletters, or other marketing communications (you can opt-out at any time).
  • To Improve Our Services: Analyzing data to enhance user experience, improve functionality, and resolve issues.
  • For Legal and Regulatory Compliance: Ensuring compliance with legal obligations under data protection laws.

We do not sell or share your personal data with third parties for marketing purposes without your consent. We may share your data with trusted third-party service providers, such as:

  • Payment processors
  • Email marketing providers
  • Website hosting providers
  • Legal authorities when required by law

7. Data Security

We use a variety of administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, disclosure, alteration, and destruction. These include:

  • Encryption of sensitive data.
  • Access controls and authentication measures.
  • Regular security audits and updates.

However, please note that while we strive to protect your data, no system is completely secure. We cannot guarantee the absolute security of your personal information.

8. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the “Effective Date” at the top of this page. We will notify you of significant changes either by posting a notice on our website or by sending you an email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of your personal data.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Deletion: You may request the deletion of your personal data, subject to certain exceptions.
  • Right to Restriction: You may request the restriction of processing of your data under certain circumstances.
  • Right to Portability: You can request that we transfer your personal data to another service provider.
  • Right to Object: You may object to the processing of your personal data in certain situations.

To exercise these rights, please contact us using the information below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

  • JPI Business Services LLC
  • Owner: Julio Pelz
  • Address: 10 Industrial Drive, Suite 4, 5, 6, Windham, NH 03087 
  • Address: 3918 Vero Rd, Suite A, Baltimore, MD 21227
  • Address: 11520 Granite Street, Ste A, Charlotte, NC 28273
  • Phone: +1 (201) 744-7312
  • Email: j.pelz@jpibs-llc.com

This Privacy Policy complies with applicable laws, including the GDPR, CCPA, and CDPA, as well as other relevant data protection laws. We are committed to safeguarding your privacy and ensuring your personal data is handled with the utmost care and respect.

Thank you for trusting JPI Business Services LLC with your personal information.